Frequently Asked Question
At Colors By Love, we offer a wide range of personalized jewelry, including name necklaces, initial necklaces, charm bracelets, zodiac jewelry, and birthstone pieces. Each piece can be customized to reflect your unique style.
Yes! We welcome you to visit us at the “Toanoi House” located around Sukhumvit 71, Bangkok. Our team is ready to assist you in finding the perfect piece of jewelry or discussing custom options.
Absolutely! We offer a 3-year warranty on all our jewelry, covering any unexpected damage or plating color lost. Your satisfaction is our priority.
We create our own jewelry and can source almost any gemstone from all over the world. If you have a specific stone or cut in mind, please let us know, and we’ll do our best to accommodate your request.
For design and mass production, we typically require about 7-10 days. This timeline may vary based on the complexity of the order, but we strive to meet your needs efficiently.
Yes! We offer shipping worldwide using FedEx or Thai Royal Airmail according to your wants. Shipping costs and times may vary depending on your location and service provider.
We accept a variety of payment methods for your convenience, including:
- Cash
- Credit Card
- QR Scan
- Bank Transfers
- PayPal
- Payoneer
- Cryptocurrency
Yes, we offer jewelry and diamond tests upon request for an extra charge. Please contact us for more information regarding the testing process.
For any inquiries, please feel free to reach out through our Contact Us page or visit us in-store. We’re always happy to assist you with any questions you may have!
If you are interested in placing a bulk order, please refer to our Bulk Orders page or contact us directly for quotes and further details
Yes. You are no longer limited to a set list. Choose any natural gemstone you like, and we set it by hand in our Bangkok studio, in 925 sterling silver or gold.
Yes. Gold is available made to order. Ask us for a gold quote and we will make your piece in the gold you choose.
Yes. Collect your order at Toanoi House, 259/80 Phibunwet Village, Sukhumvit 71, Bangkok, or we can deliver it to your hotel. We also ship worldwide.
